Terms of Service

NovaLaunch Enterprise

1. Introduction

Welcome to NovaLaunch Enterprise ("NovaLaunch", "we").

These Terms of Service govern access to and use of our website and the services we provide.

By accessing our website, submitting an enquiry, or engaging our services, you agree to these Terms of Service.

If you do not agree with these terms, please discontinue use of the website.

2. About Our Services

NovaLaunch provides creative, strategic, and promotional services designed to support businesses, creators, organisations, and campaign owners.

Our services may include:

Crowdfunding strategy and campaign promotion.
Audience research and development.
Brand visibility and digital promotion.
Campaign content and creative development.
AI-assisted video and content production.
Marketing coordination and related creative services.

The specific services, scope, timelines, and requirements for an individual project will be established through the relevant project discussions or written agreement.

3. Website Use

Visitors may use the NovaLaunch website for lawful purposes, including exploring our services, learning about the agency, and submitting genuine enquiries.

When using our website, you agree not to:

Use the website for unlawful, fraudulent, or misleading activities.
Attempt to gain unauthorised access to our website, systems, or information.
Disrupt or interfere with the website's functionality or security.
Submit malicious code, harmful files, or misleading information.
Copy, reproduce, or misuse website content without appropriate permission.

We reserve the right to restrict access where website use violates these terms or creates a security or operational concern.

4. Client Responsibilities

Clients engaging NovaLaunch are expected to:

Provide accurate and relevant information about their projects.
Supply materials and instructions necessary for the agreed services.
Ensure they have the appropriate rights and permissions to provide any content, images, videos, contact lists, or other materials submitted to us.
Communicate relevant changes that may affect the project.
Cooperate with reasonable project requirements and coordination.
Ensure that their campaign activities and supplied information comply with applicable laws and platform requirements.

Clients remain responsible for the accuracy, legality, and ownership of materials they provide to NovaLaunch.

5. Project Scope and Service Delivery

Each project may involve different objectives, requirements, timelines, and creative approaches.

NovaLaunch will carry out agreed services according to the scope established with the client.

Any significant changes to the original project scope, requirements, or direction may require further discussion and written agreement before additional work is undertaken.

Project timelines may depend on the timely provision of information, materials, approvals, and other contributions required from the client.

6. Intellectual Property

Unless otherwise agreed in writing, NovaLaunch retains ownership of its pre-existing materials, internal processes, methodologies, templates, concepts, and proprietary resources.

Clients retain ownership of materials they independently own and provide to NovaLaunch for project purposes.

The ownership, licensing, and permitted use of final project deliverables will be determined by the relevant project agreement or written arrangement.

No part of the NovaLaunch website, including its branding, written content, graphics, design elements, and other original materials, may be reproduced, distributed, or commercially exploited without appropriate authorisation.

7. AI-Assisted Content and Creative Production

NovaLaunch may use artificial intelligence tools and other creative technologies to support content development, video production, research, and related services.

AI-assisted deliverables may involve a combination of automated processes, human direction, creative input, and editing.

Clients are responsible for ensuring that materials they provide for AI-assisted production may lawfully be used for the intended purpose.

AI-generated or AI-assisted outputs may sometimes contain inaccuracies, limitations, or similarities to other existing material. Where relevant, outputs may require human review, editing, or approval before publication or commercial use.

8. Third-Party Platforms and Services

NovaLaunch may work with or refer to third-party platforms, tools, websites, and services as part of its operations or client projects.

These may include crowdfunding platforms, social media platforms, advertising services, hosting providers, and creative technology tools.

Such third parties operate independently and are governed by their own terms, policies, and operational requirements.

NovaLaunch does not control the independent decisions, policies, availability, or technical operations of external platforms.

Clients are responsible for reviewing and complying with the rules and requirements of platforms on which their campaigns, content, or business activities appear.

9. Campaign and Promotional Activities

Campaign promotion and audience development may involve research, content distribution, outreach coordination, community engagement, and other promotional activities, depending on the agreed project.

The approach selected will depend on the campaign, target audience, available information, project objectives, and agreed scope of work.

Clients remain responsible for the underlying project, the accuracy of campaign claims, the fulfilment of their own campaign commitments, and decisions relating to their campaigns.

10. Confidentiality

NovaLaunch respects the confidentiality of information shared during business discussions and project engagements.

We take reasonable steps to ensure that confidential client information is accessed and used only for legitimate project or operational purposes.

Clients are also expected to respect NovaLaunch's confidential business information, internal processes, working materials, and non-public resources.

Any additional confidentiality requirements may be established through a separate written agreement.

11. Limitation of Liability

NovaLaunch will exercise reasonable care in providing its services. However, to the extent permitted by applicable law, NovaLaunch is not responsible for indirect, incidental, or consequential losses arising from the use of its website, reliance on third-party platforms, or circumstances outside its reasonable control.

NovaLaunch is not responsible for independent decisions made by crowdfunding platforms, social networks, payment providers, advertising platforms, or other external services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Suspension and Termination

NovaLaunch may restrict access to its website or discontinue a service where necessary due to unlawful activity, misuse, security concerns, or a material breach of applicable agreements.

Where a project relationship is affected, the relevant parties may address the situation through their agreed project arrangements and applicable law.

13. Privacy and Personal Information

The collection and processing of personal information through our website and services are explained in our Privacy Policy.

By using our website or engaging our services, you acknowledge that your personal information may be handled in accordance with that policy and applicable data protection requirements.

14. Changes to These Terms

NovaLaunch may update these Terms of Service from time to time to reflect changes in its services, business operations, website functionality, or applicable legal requirements.

The revised version will be published on our website with an updated revision date.

Continued use of the website after updated terms become effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws relevant to NovaLaunch and the services provided, without limiting any mandatory legal protections that may apply to users in their respective jurisdictions.

Any dispute arising in connection with these terms will be addressed through the appropriate legal processes.

16. Contact Information

For questions concerning these Terms of Service or the services provided by NovaLaunch, please contact us through the details below.

NovaLaunch Enterprise

Email: info.novalaunchagency@gmail.com
Website: https://novalaunchagencypro.lovable.app/

End of Terms of Service